Shipping policy

Shipping Policy

At Luxoriant, we are committed to delivering your jewelry safely, quickly, and securely. Every order is carefully inspected and packaged to ensure it reaches you in perfect condition.

Order Processing

  • Orders are processed within 1–2 business days after confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • During sales, holidays, or peak seasons, processing times may be slightly longer.

Shipping Time

Pakistan

  • Standard Delivery: 3–7 business days

  • Delivery times may vary depending on your city or region.

International Shipping

  • We currently offer international shipping to selected countries.

  • Delivery typically takes 7–15 business days, depending on the destination and customs clearance.

Shipping Charges

  • Shipping charges are calculated at checkout based on your delivery location.

  • Free shipping promotions may be available during special campaigns or on qualifying orders.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation via email or SMS (where available) with your tracking details so you can monitor your delivery.

Delivery Delays

While we strive to deliver every order on time, delays may occasionally occur due to:

  • Weather conditions

  • Public holidays

  • Courier service delays

  • Customs clearance (for international orders)

  • Unexpected operational issues

Luxoriant is not responsible for delays caused by third-party courier services, but we will always assist you in tracking your order.

Incorrect Shipping Information

Please ensure your shipping address and contact information are correct before placing your order.

Luxoriant is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.

Damaged or Lost Packages

If your order arrives damaged or appears to be lost during transit, please contact us within 48 hours of receiving (or expected receiving) your order.

Our support team will work with the courier to resolve the issue as quickly as possible.

Customs & Duties

International customers are responsible for any customs duties, import taxes, or other charges imposed by their country's customs authorities.

Contact Us

If you have any questions regarding shipping or your order, please contact us:

Luxoriant

📧 Email: support@luxoriant.com

📱 Phone / WhatsApp: +92 308 9563695

🌐 Website: www.luxoriant.com

We are always happy to assist you and ensure a smooth shopping experience.